COMM2020 TECHNICAL COMMUNICATION
Purpose: Why am I doing this Assignment?
A user manual is one of the most familiar examples of technical writing. Its purpose is to provide
instructions on how to perform a set of tasks, in order to complete a job or operate something.
Because this can be complex, manuals often include several infrastructures: descriptions,
processes, definitions and more. Writing a user manual will allow you to implement all aspects
of technical communication we have examined this term.
THE SCENARIO – You have been hired by me to write a brief User’s Manual for my
company’s product. You will select a product, as well as the company that I work for (which can
be real or imaginary) – this will help you conduct the necessary research to determine the
content and brand. Your final product will be a comprehensive document that is a representation
of the company’s brand, which considers audience, purpose, usability, and employs the
standards of design discussed this term. Design and layout must enhance the usability and
readability. Keep your intended audience & organizational brand in mind as you design and
write your manual.
Instructions: What do I need to do?
Create a manual on a product of your choice that incorporates the sections listed below. The
manual should be consistently formatted and include the organizational tools discussed in course
materials to aid in usability/accessibility (lists, chunking, spacing, typeface, colours,
See example assignments on Blackboard. The Multimeter example uses a description,
whereas the AutoCAD example uses a Glossary (since a description would not be suitable for
The final product will include the following components:
• Cover page (branded)
• Table of Contents
• Introduction section
• Operating Instructions
• Description OR Glossary
• Conclusion section
• Record of Testing
Introduction & Conclusion: (approximately 1/2-1 page each)
Instructions (approximately 3-5 pages, single spaced, including graphics). Operating instructions
provide step-by-step instructions for each task.
Description OR Glossary (approximately 1-2 pages) Choose what best suits your manuals needs.
Record of Testing (approximately 1-2 pages)
Design and Layout: The design and layout of this document is entirely up to you as long as it
represents your Brand and targets your audience effectively. You can play around with the order
of sections, as well as how much to fit on a page.
Requirements: What do I need to hand in?
This document should fulfill the following requirements:
– Produced using the software of your choice (Should be submitted as a PDF)
– Any borrowed or cited material or graphics must be cited on a corresponding
reference sheet (if necessary).
Assignments will be submitted to Turnitin
COMM2020 TECHNICAL COMMUNICATION MANUAL ASSIGNMENT Purpose: Why am I doing this
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COMM2020 TECHNICAL COMMUNICATION
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